Privacy Policy

Effective Date: 4/23/2026

The Pod Place ("we," "us," or "our") respects your privacy. This Privacy 

Policy explains how we collect, use, share, and protect your information 

when you visit our website, use our services, or communicate with us.

By using our website or providing us with your information, you agree to 

the practices described in this policy.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us, 

including:

  - First and last name

  - Email address

  - Phone number (mobile)

  - Business name and industry (when applicable)

  - Information you choose to share through our website forms, booking 

    flows, or direct communications

We may also automatically collect non-identifying technical information 

through cookies and tracking technologies, such as:

  - Browser type and version

  - Device type and operating system

  - IP address

  - Pages visited and time spent on the site

  - Referring website

We do not collect sensitive personal data (such as Social Security 

numbers or government IDs) or payment card information directly through 

our website. Payment processing is handled by trusted third-party 

processors who maintain their own privacy and security standards.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  - To respond to inquiries and provide customer support

  - To schedule, confirm, and manage podcast studio bookings

  - To deliver finished content, recordings, and related materials

  - To send transactional communications (booking confirmations, 

    reminders, content delivery notifications, account updates)

  - To send marketing or promotional communications about our services, 

    events, and offerings — only to users who have explicitly opted in

  - To improve our website, services, and customer experience

  - To comply with legal obligations and protect our rights

We do not sell your personal information to anyone, ever.

3. SMS / TEXT MESSAGE COMMUNICATIONS

When you provide your mobile phone number and opt in to receive text 

messages from The Pod Place, you consent to receive recurring SMS 

messages from us, which may include:

  - Appointment and booking confirmations

  - Session reminders and updates

  - Content delivery notifications

  - Customer care messages and follow-ups related to your inquiries 

    or active engagements

  - Promotional offers, event announcements, and service updates 

    (only if you opted in to marketing messages specifically)

Message frequency varies depending on your interactions with us, 

typically ranging from 4 to 8 messages per month. Message and data 

rates may apply.

You may opt out at any time by replying STOP to any of our messages. 

You may also request help by replying HELP, or by contacting us 

directly at hello@thepod.place.

NO SHARING OF SMS CONSENT OR PHONE NUMBERS:

The Pod Place does not share, sell, rent, lease, or transfer your 

mobile phone number, SMS opt-in information, or text message consent 

to any third party for any purpose. This includes affiliates, marketing 

partners, data brokers, and any other external parties. Your SMS 

consent is collected and used solely by The Pod Place to communicate 

with you directly.

Consent to receive SMS messages is never required as a condition of 

purchasing any product or service from us. You can fully use our 

services without opting in to SMS communications.

4. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information.

We may share limited information only with the following categories of 

trusted third parties, and only as needed to operate our business:

  - Service providers and software platforms we use to operate the 

    business (such as GoHighLevel for CRM and communications, 

    Acuity Scheduling for bookings, Stripe or Squarespace Commerce 

    for payments, Dropbox for file delivery, and similar tools). 

    These providers are bound by their own privacy and security 

    obligations and only access your information as necessary to 

    perform services for us.

  - Legal authorities, when required by law, court order, or to 

    protect our rights, safety, or property.

As stated in Section 3, we never share your phone number or SMS 

consent with any third party for marketing or any other purpose.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to:

  - Improve site functionality and performance

  - Understand how visitors interact with our content

  - Remember your preferences

  - Support marketing and analytics efforts

You can disable cookies through your browser settings. Disabling 

cookies may affect some functionality of the site.

We may use third-party analytics services (such as Google Analytics) 

to understand site usage. These services collect non-personally 

identifiable information.

6. DATA SECURITY

We take reasonable administrative, technical, and physical measures 

to protect the personal information we collect. This includes:

  - Storing data on secure, reputable third-party platforms

  - Limiting employee and contractor access to personal information 

    on a need-to-know basis

  - Using encrypted connections (HTTPS) on our website

  - Reviewing our security practices regularly

However, no method of transmission over the internet or method of 

electronic storage is 100% secure. While we strive to protect your 

personal information, we cannot guarantee its absolute security.

7. DATA RETENTION

We retain your personal information for as long as needed to provide 

our services to you and as required by applicable law. When 

information is no longer needed, we securely delete or anonymize it.

8. YOUR RIGHTS

You have the following rights regarding your personal information:

  - The right to access the personal information we hold about you

  - The right to request corrections to inaccurate information

  - The right to request deletion of your data

  - The right to opt out of marketing communications at any time

  - The right to opt out of SMS messages by replying STOP

  - The right to request a copy of your data in a portable format

  - The right to lodge a complaint with a regulatory authority

To exercise any of these rights, contact us at hello@thepod.place. 

We will respond to verified requests within 30 days.

9. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. 

We do not knowingly collect personal information from anyone under 18. 

If you believe a minor has provided us with personal information, 

please contact us at hello@thepod.place and we will delete it.

10. CALIFORNIA RESIDENTS

If you are a California resident, you have additional rights under the 

California Consumer Privacy Act (CCPA), including the right to know 

what personal information we collect, the right to delete personal 

information, and the right to opt out of the sale of personal 

information (we do not sell personal information). To exercise these 

rights, contact us at hello@thepod.place.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes 

in our practices, technology, or legal requirements. When we update 

this policy, we will revise the "Effective Date" at the top and post 

the updated version on this page.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy 

Policy or your personal information, please contact us:

The Pod Place

5030 Paradise Rd., Suite A-201

Las Vegas, NV 89119

Email: hello@thepod.place

Phone: (702) 860-7775